Doo Mails is a trading name of Sweet & Sweet Ltd. At Sweet & Sweet Ltd, your privacy is of the utmost importance to us and we are committed to safeguarding our users privacy whilst providing a personalised and valuable service. When we use the terms “we,” “us” or “our,” we are referring to Sweet & Sweet Ltd.

Sweet & Sweet Ltd is registered in England and Wales (7519733) and our registered office is 32 Church Road, Hove, East Sussex BN3 2FN.

When you provide personally identifiable information to Sweet & Sweet Ltd, we may use it to provide you with ongoing information about Sweet & Sweet Ltd products and services. Sweet & Sweet Ltd will not rent, sell or lease this personally identifiable information to other companies or individuals. You have a right to access, rectify, modify and delete any data referring to you. In order to exercise this right please contact us immediately.

Data Processor

In providing our services Sweet & Sweet Ltd acts as a Data Processor on behalf of our clients. The client is the Data Controller responsible for ensuring protection of their customer information. Where Sweet & Sweet Ltd receives or otherwise processes personal data within the meaning of the Act, Sweet & Sweet Ltd will only process that data to the extent needed in order to provide service for our clients.
Sweet & Sweet Ltd will not use personal data obtained in the course of providing our email management or tracking service for any other purpose and will not release it, in whole or in part, to anyone other than to our client in its capacity as the data controller, unless we are obliged to do so by law.

Data Controller

In certain circumstances, Sweet & Sweet Ltd may obtain and store personal data and other information for its own purposes. In those cases, Sweet & Sweet Ltd will act as data controller. Sweet & Sweet Ltd may request and store names, addresses and other contact details.
Such information will be used by Sweet & Sweet Ltd for its own administrative and marketing purposes only. Sweet & Sweet Ltd will not release such information, in whole or in part, to any third parties unless obliged to do so by law.

Cookies

“Cookies” are small pieces of information stored by the web browser on your computer’s hard drive; they are used to assist in tailoring your return visits to a website, or to assist in monitoring website usage.
In delivering our services Sweet & Sweet Ltd may make use of cookies or other technologies to evaluate and improve the effectiveness of certain pages on our site.
They do not allow Sweet & Sweet Ltd to identify the geographic position of the user of the relevant computer and we will not release website usage information, in whole or in part, to anyone.

Third Parties

We will not pass ANY of your details on to Third Parties.

Personal Information

If you fill out the online contact form on our site, we will contact you by phone or email. Please inform us of any changes to your contact information; if you prefer not to receive such calls in the future, please let us know and we will record and honour your request.
If you subscribe to our mailing lists, you can unsubscribe at any time by following the instructions at the footer of the email message.
If you are a Doo Mails customer and need to update your contact information, please contact us indicating the change. We may use your contact information in the future to communicate important company and product information.

Customers

If we host your email list(s), you entrust us with your list information, including passwords, list membership and message content. Once we set up your list and it is running smoothly, we will only access your list’s administrative interface when you ask a technical question or when we are alerted of a possible problem.
Please note that we do not sell, rent, or trade your list information to any third parties. Only employees of Sweet & Sweet Ltd who are responsible for supporting customers are granted access to the lists we host. However, we may need to release or transfer data in a few, special circumstances, when:
– We respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
– We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, spamming, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as otherwise required by law.
– We must transfer the information, to a successor company in the event of a sale, merger, liquidation, dissolution, reorganisation or acquisition of Sweet & Sweet Ltd.
If you decide to terminate your hosted list(s), we will erase your list membership once you have settled all outstanding invoices and have secured a copy for yourself.

In addition, the servers we use to deliver the service are protected to attempt to prevent unauthorised access by outsiders.

Access To Your Information And Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal data, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to us at the following address: Sweet & Sweet Ltd, 11 Burleigh Court, Cavendish Place, Brighton BN1 2HR.

We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You also have the right to be forgotten. If you would like us to start the process of removing your data, please let us know using the above details.

General

Where there are links from the Doo Mails website to other websites, Sweet & Sweet Ltd emphasises that it has no control over these sites, their content or the way in which they collect or use personal data. Sweet & Sweet Ltd therefore strongly advises users to check the privacy policy of any site they visit.

Mailing List

If you join our mailing list we will use the information you provide to contact you from time to time with news and information about Doo Mails, issues relating to electronic communications, and details of the services we offer.
Please be assured you will be able to unsubscribe from our mailing list at any time. We will not provide your details to any other organisation or use our mailing list to promote products and services from anybody else.

Google Analytics

We may also collect the following non-personal data via Google Analytics when you use our site. This information helps us continuously make improvements to our site that will improve your experience with our site and services. We use a Google Analytics code on our site to gather the following information. Please note, this information cannot be traced back to you.
– Device type
– Location
– Browsing activity
This non-personal data is automatically deleted off our system after 38 months.
More information can be found online on how Google Analytics process this information, or the Google Analytics privacy policy.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We may change this privacy policy statement at any time, and such changes take immediate effect. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified by email or via a notification on our site.

Contact

Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.

If you have questions about this privacy policy, please Contact Us. Or you can write to us at: Sweet & Sweet Ltd, 11 Burleigh Court, Cavendish Place, Brighton BN1 2HR.

This privacy policy was last updated in May 2018

 

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